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About Government Management Software?

Government management software provided by Active Network empowers governments of all sizes to effectively and efficiently manage every citizen touchpoint. Whether it’s providing an online self-service option for citizens to find their own answers to common inquiries, or offering the ability to pay for multiple transactions on one bill, Active provides complete solutions for delivering superior service delivery and access.

Our Citizen Software Suite integrates leading solutions in the areas of Cashiering and Payment Management, Citizen Request Management & 311, Knowledge Management, Government Websites, and Parks and Recreation. Whether your government is a small county or a large city, our solutions are simple to operate, yet offer powerful functionality and scalability.  


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How Can Government Management Software Help Your Organization?

For small to medium-sized organizations, the Citizen Access Suite™ Express Edition offers affordable and effective enterprise customer service solutions for small city budgets. Specifically:

  • Low start up costs – following a software-as-a-service model, we host and manage your data securely, off-premises using the latest technology infrastructure. For you, this eliminates major investments in computer hardware and web servers.
  • Rapid deployment across organization
  • Remote, web-based access anytime
  • Lets you focus on core competencies and customer service

For large organizations, the Citizen Access Suite™ Enterprise Edition provides:

  • Additional workflow, security, and enterprise integration 
  • Flexible implementations - hosted or non-hosted
  • Customization capabilities
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