Government Online Payments

Hundreds of local governments throughout North America use ActiveGovernment’s cashiering and payment management solution to offer citizens the capability of online government payments.

What are government online payments?

ActiveGovernment’s integrated cashiering and payment management solution, part of the Citizen Access Suite of solutions, enables governments to offer citizens the option to pay bills online with credit cards. Whether a citizen needs to pay for his or her property taxes, utilities, recreation program registration fees, parking tickets or any other government fees, our industry-leading solution integrates data across departments so that all payment transactions can be managed through one system.

With ActiveGovernment, cities and counties can better serve its citizens by offering convenient payment options and a one-stop-shop for all payment needs. Citizens no longer have to go from one building to the next paying each individual department; now citizens can pay for multiple payments in a single transaction with one receipt, whether in-person or by logging on to the government Web site from any Internet-enabled computer.

The online conveniences also transcend to staff members, alleviating heavy workloads, manual entry and long lines of citizens waiting to make a payment. With hundreds of cities and counties across the continent already taking advantage of government online payment options, isn’t it time your citizens had access to the most convenient and simple options?

What can offering online government payments do for my organization?

  • Improve efficiencies. Managing all payment transactions across the organization in through one system standardizes payment collection, processing, tracking and reporting.
  • Deliver the best in customer services. Offer citizens one-stop payment access for paying their fees quickly, easily and on time.
  • Take advantage of increased security. Put citizens at ease knowing that we offer secure payment processing.  For details on how The Active Network ensures total protection of government online payments, visit:  http://www.activenetwork.com/security.htm
  • Improve reporting. Information-rich performance dashboards, custom reports, and standard reports on sales, audit, inventory, maintenance and accounting information are all provided with our solution.
  • Save time and resources. With ActiveGovernment’s hosted payment processing features, your government organization won’t have to worry about technical equipment or additional staff. Active hosts your server in our secure data centers, eliminating the need for multiple merchant accounts, up-front costs, hardware expenses, and IT administration.
  1. "Now, more than ever, our citizens are experiencing the first-hand benefits of the city's smart integration plan through the convenience of online services."

    - Alan Gordon, IT Director
    City of Cedar Hill

About ActiveGovernment

ActiveGovernment, part of Active Network, brings 30 years of experience transforming and empowering state and local governments with innovative technology and marketing solutions. Designed specifically for government agencies, ActiveGovernment technology solutions provide automated payment management, 3-1-1 contact centers and support, citizen service management, and web content management tools. Government agencies are empowered to deliver superior services by improving the way services are delivered to, and accessed by, citizens. Active marketing solutions help governments promote the use of those services, while creating revenue-generating partnerships that expand service offerings and fund new and supplemental citizen programs.

Part of The Active Network | activenetwork.com