Municipal software provided by Active Network enable government agencies to manage every citizen touchpoint to deliver superior citizen services. Whether it’s offering online payment options to save citizens time, implementing citizen request management and 311 solutions to improve response times to inquiries, or creating a more informative and user-friendly municipal web site, Active delivers the industry’s leading solutions for improving efficiencies and service delivery.
Our municipal software solutions include Cashiering and Payment Management, Citizen Request Management & 311, Knowledge Management, Web Content Management, Contact Centers and Managed Services. With our robust, fully integrated software solutions, government staff members are empowered to offer citizens the best in customer service and delivery. What’s more, our government software solutions integrate seamlessly with our parks & recreation software to improve information sharing and eliminate duplicate data entry organization-wide.
“We made it a point to select Active as our integrator due to its experience in the industry, customer service support and ability to drive our vision."
- Alan Gordon, IT Director
City of Cedar Hill, TX
Active brings 30 years of experience transforming and empowering state and local municipalities with innovative technology and marketing solutions. Designed specifically for government agencies, Active's municipal software provides automated payment management, 3-1-1 contact centers and support, citizen service management, and web content management tools. Government agencies are empowered to deliver superior services by improving the way services are delivered to, and accessed by, citizens. Active's marketing solutions help municipalities promote the use of those services, while creating revenue-generating partnerships that expand service offerings and fund new and supplemental citizen programs.
Active Network ties all your financial operations together with the most dependable and cost-effective solutions in the market: