New Clients - Welcome!
- City of Cleveland, OH
Solution: CRM - Reg. Mun. of Waterloo, ON
Solution: Knowledge Mgmt - City of Georgetown, TX
Solution: CRM - Hillsborough County, FL
Solution: CRM - Waukesha County, WI
Solution: Payment Management - City of Fayetteville, NC
Solution: Payment Management - Town of Newmarket, ON
Solution: Payment Management - PG County, MD (M-NCPPC)
Solution: Content Management - Dallas County, TX
Solution: Payment Management - City of Chicago, IL
Solution: Payment Management - County of Santa Clara, CA
Service: Marketing Partnerships - Town of Markham, ON
Solution: Payment Management - City of Kitchener, ON
Solution: Payment Management
Our Customers
ActiveGovernment is committed to helping our customers deliver enhanced citizen service and maximize citizen participation. See how others in your industry have benefited from our software and marketing solutions. A subset of our customers is listed below.
Featured Customers
Select a customer to view their case study:
Alan Gordon
IT Director
“We selected The Active Network’s software both for its data integration capabilities with existing business applications and for its cashiering system that provided intuitive screens, a seamless interface to the city’s finance software and the flexibility to meet the city’s growing needs.”
Click here to download the full PDF Case Study
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Tom Rendina
Finance Manager
“The other competitors fell out of the running because they couldn’t do it all. We chose Active’s software because we knew the team had done integrations with CRW and would also be able to do a fast integration with our finance software, Eden.”
Click here to download the full PDF Case Study
Mary Terpak
Program Specialist
“Active’s consultant did a great job of working with the departments, talking to them, and analyzing their needs.”
Click here to download the full PDF Case Study
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Stacee Adams
Community Relations Specialist
“We feel very lucky. We got a fantastic product and have gotten a lot for not much money. I’m sure Active’s got bigger clients, but we never felt like they were giving us less. We really appreciate that.”
Click here to download the full PDF Case Study
Amy Davison
Web Services Manager
“Active’s content management solution has already resulted in time and cost savings.”
Click here to download the full PDF Case Study
Additional Customers
Cashiering and Payment Management
City of Chicago, IL The third largest city in the U.S. selected ActiveGovernment's payment management solution to enhance customer service and to integrate payment transactions.
Province of Nova Scotia, Canada - The province is using ActiveGovernment's payment management solution to process more than two million payment transactions and $500 million in revenue annually.
City of Moreno Valley, CA With ActiveGovernment’s Check 21 technology, Moreno Valley is able to improve back-end efficiencies by processing and submitting checks to banks electronically.
Web Content Management
Prince George’s County, MD (Maryland- National Capital Park and Planning Commission) ActiveGovernment designed three new websites: www.pgparks.com, www.pgplanning.org, and www.mdparksandplanning.org.
City of Kirkland, WA With ActiveGovernment’s web content management solution, the City of Kirkland empowers non-technical staff to easily update web content, and improves website efficiencies and information architecture.
Citizen Request Management and 311
City of Greater Sudbury, ON, Canada The City of Greater Sudbury is using ActiveGovernment’s CRM software to run its 311 contact center. With Active, the city will be able to respond to citizen requests in a timely and efficient manner through improved tracking and routing of incoming inquiries.
Managed Services
Maryland Department of Budget and Management The Maryland Information Center includes a comprehensive knowledgebase and call center for the state of Maryland to answer and route citizen requests for information and services. Active developed and operates this citizen interaction service.
Indiana State Parks Real-time reservation system for campers that has processed over 700,000 reservations through a toll-free call center, website, and field stations at the parks.
U.S. Agency on Aging Active built and operates Eldercare Locator, a contact center designed to respond to citizen requests for eldercare information and services, and includes a CRM system to direct citizens to local eldercare resources.
