New Clients - Welcome!
- City of Cleveland, OH
Solution: CRM - City of Lincoln, NE
Solution: Marketing Partnerships - City of Leduc, AB
Solution: Content Management - National Archives (NARA)
Solution: CRM - City of Fremont, CA
Solution: Payment Management - Hillsborough County, FL
Solution: CRM - City of Fayetteville, NC
Solution: Payment Management - City of Scottsdale, AZ
Solution: Marketing Partnerships - Dallas County, TX
Solution: Payment Management - City of Chicago, IL
Solution: Payment Management - City of Chesapeake, VA
Solution: Content Management - City of Colorado Springs, CO
Service: Marketing Partnerships - City of Tempe, AZ
Solution: CRM - City & County of Denver, CO
Solution: Payment Management - Reg. Mun. of Waterloo, ON
Solution: Knowledge Mgmt - City of Oceanside, CA
Solution: Payment Management - Reg. Mun. Wood Buffalo, AB
Solution: Content Management
Our Customers
Active Network, Government is committed to helping our customers deliver enhanced citizen service and maximize citizen participation. See how others in your industry have benefited from our software and marketing solutions. A subset of our customers is listed below.
Featured Customers
Select a customer to view their case study:
Alan Gordon
IT Director
“We selected The Active Network’s software both for its data integration capabilities with existing business applications and for its cashiering system that provided intuitive screens, a seamless interface to the city’s finance software and the flexibility to meet the city’s growing needs.”
Click here to view the full Case Study-
Tom Rendina
Finance Manager
“The other competitors fell out of the running because they couldn’t do it all. We chose Active’s software because we knew the team had done integrations with CRW and would also be able to do a fast integration with our finance software, Eden.”
Click here to view the full Case Study 
Mary Terpak
Program Specialist
“Active’s consultant did a great job of working with the departments, talking to them, and analyzing their needs.”
Click here to view the full Case Study
Amy Davison
Web Services Manager
“Active’s content management solution has already resulted in time and cost savings.”
Click here to view the full Case Study
Additional Customers
Cashiering and Payment Management
City of Chicago, IL The third largest city in the U.S. selected Active Network, Government's payment management solution to enhance customer service and to integrate payment transactions.
Province of Nova Scotia, Canada - The province is using Active Network, Government's payment management solution to process millions of payment transactions annually.
Web Content Management
Prince George’s County, MD (Maryland- National Capital Park and Planning Commission) Active Network, Government designed three new websites: www.pgparks.com, www.pgplanning.org, and www.mncppc.org.
City of Kirkland, WA With Active’s web content management solution, the City of Kirkland empowers non-technical staff to easily update web content, and improves website efficiencies and information architecture.
Citizen Request Management and 311
City of Greater Sudbury, ON, Canada The City of Greater Sudbury is using Active’s CRM software to run its 311 contact center. With Active, the city will be able to respond to citizen requests in a timely and efficient manner through improved tracking and routing of incoming inquiries.
Managed Services
Maryland Department of Budget and Management The Maryland Information Center includes a comprehensive knowledgebase and call center for the state of Maryland to answer and route citizen requests for information and services. Active developed and operates this citizen interaction service.
Indiana State Parks Real-time reservation system for campers that has processed over hundreds of thousands of reservations through a toll-free call center, website, and field stations at the parks.
U.S. Agency on Aging Active built and operates Eldercare Locator, a contact center designed to respond to citizen requests for eldercare information and services, and includes a CRM system to direct citizens to local eldercare resources.
