Active Network, Government assists state and provincial governments in delivering world class service through the use of proven, user-friendly technologies. Citizens are empowered to engage with their government in exciting new ways that foster clearer communication, increased transparency and improved accountability. Active Network’s state government software will Exceed Citizen Expectations™.

Solutions for State and Provincial Government

Managed Services

Turnkey services including contact center services and technology adaptable to multiple agencies and programs through 8 geographically dispersed call centers

Contact Center Solutions

Best-in-class contact center software solutions developed from 30 years of experience as a first-hand contact center operator

Citizen Request Management

Improve constituent access and government response by tracking, routing and managing all constituent inquiries and requests from a centralized database

Knowledge Management

Capture, organize, and access knowledge from a single repository

Integrated Cashiering & Payment Management

Improve financial accountability with an integrated, centralized point-of-sale and cash receipting system

Web Content Management

Easily create, update and manage website content so you can keep constituents apprised of the latest agency news, notices, and policies

Customer Spotlight

State of Maryland

• Department of Human Resources
• Department of Management and Budget
• Office of Tourism Development
• Department of Health and Mental Hygiene