Active Network, Government assists state and provincial governments in delivering world class service through the use of proven, user-friendly technologies. Citizens are empowered to engage with their government in exciting new ways that foster clearer communication, increased transparency and improved accountability. Active Network’s state government software will Exceed Citizen Expectations™.
Turnkey services including contact center services and technology adaptable to multiple agencies and programs through 8 geographically dispersed call centers
Best-in-class contact center software solutions developed from 30 years of experience as a first-hand contact center operator
Improve constituent access and government response by tracking, routing and managing all constituent inquiries and requests from a centralized database
Capture, organize, and access knowledge from a single repository
Improve financial accountability with an integrated, centralized point-of-sale and cash receipting system
Easily create, update and manage website content so you can keep constituents apprised of the latest agency news, notices, and policies
We offer a full suite of services for virtually any type of customer interaction project, including (but not limited to):